Privacy policy

Effective Date: February 11, 2026

SANOMO operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with a curated shopping experience.

SANOMO is operated by MEGALU RWS, s.r.o., a Czech limited liability company.
SANOMO is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you. Personal information does not include anonymized or de-identified information.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact details: name, billing address, shipping address, phone number, email address
Financial information: payment method details, transaction confirmations (we do not store full card numbers)
Account information: username, password, preferences, and settings
Transaction information: products viewed, added to cart, purchased, returned, or exchanged
Communications: information you provide when contacting customer support
Device information: IP address, browser type, device identifiers
Usage information: interactions with the Services and navigation behavior

Personal Information Sources

We collect personal information from the following sources:

Directly from you when you place an order, create an account, or contact us
Automatically through cookies and similar technologies when you use the Services
Service providers acting on our behalf (e.g., payment processors, shipping partners)
Third-party partners, where permitted by law

How We Use Your Personal Information

We use personal information for the following purposes:

Provide, Tailor, and Improve the Services

To process payments, fulfill orders, manage accounts, arrange shipping, handle returns, and personalize your shopping experience.

Marketing and Advertising

To send promotional communications and display relevant advertisements where permitted by law. You may opt out of marketing communications at any time.

Security and Fraud Prevention

To protect accounts, prevent fraud, investigate suspicious activity, and secure the Services.

Communicating with You

To respond to inquiries, provide customer support, and manage our business relationship.

Legal Obligations

To comply with applicable laws, regulations, and lawful requests from authorities.

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

With Shopify and trusted service providers (payment processing, fulfillment, analytics, customer support)
With advertising and marketing partners, where permitted by applicable law
With affiliates within our corporate group
In connection with business transactions (e.g., merger, restructuring)
To comply with legal obligations or protect our rights and users

We do not sell personal information for monetary compensation. Certain data sharing for advertising or analytics purposes may be considered “sharing” under applicable privacy laws.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to provide and improve the Services. Information submitted to the Services may be transferred to Shopify and its partners, including outside your country of residence.

For more information, please review Shopify’s Privacy Policy:
https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for the privacy or content of those websites. Accessing third-party services is at your own risk.

Children’s Data

The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Information

We implement reasonable technical and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Your Rights and Choices

Depending on your location, you may have the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Request a copy of your data (portability)
Opt out of targeted advertising or data sharing

You may exercise your rights by contacting us at info@sanomo.co.

We honor Global Privacy Control (GPC) signals where legally required.

For information about rights related to data processed by Shopify, visit:
https://privacy.shopify.com/en

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to opt out of the sale or sharing of personal information.

Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

International Transfers

We may transfer, store, and process personal information outside your country of residence. Where required, we rely on recognized legal mechanisms such as Standard Contractual Clauses.